The audits performed by come in many forms including tenant files to ensure proper documentation for every rental agreement, unit status audits to ensure all rented units, vacant units, complimentary units and damaged units are accounted for and there are no “under-the-table” transactions being made. Through preferred operating software, we track anytime a fee is waived or discount is given.
We audit tenant notes to ensure collections calls are being performed consistently. Beyond consistently auditing for possible employee theft issues, also audits other factors critical to operational success such as marketing audits to determine the effectiveness of the various marketing efforts being implemented.